5 useful tools to understand your client’s needs

We may earn money or products from the companies mentioned in this post.

everybody Adam Payne now coming at you from Japan with the video commerce insider and in this video we are going to be dispelling some of YouTube’s myths there is so much misinformation out there on the internet on how to utilize YouTube as a stage extremely when it comes to getting your video ranks so we’re going to dispel these stories and get to the truth on how you can really rank your videos once and for all so here we are over here on YouTube and before we is starting I merely want to speak to the skeptics out there you’ll see that I’m logged in to my YouTube account if you want to check this yourself in incognito state you’re more than welcome to do so the results will be the same or nearly the same depending on where you are and when you check them so the first superstition I want to dispel is that you need backlinks or inserts to grade your videos on YouTube I’ve seen so many directions saying you need bunches of related backlinks to rank your videos on YouTube you go over to 5 or SEO Clark’s parties selling these services I’m sorry for those selling those services but it is necessary to the gloriou total of 0 you do not need any backlinks or any inserts to grade your videos on YouTube and if you’re buying them for the purpose of ranking on YouTube stop because you’re wasting your coin I’ve pretty much not bought a backlink or an embed for YouTube for over a year and attains the zero divergence this video now tube chum recollect this is ranking number one right now now one thing you need to bear in mind is to get your video ranking what you do need is very good on-page optimization so the Google and YouTube know what your video is about and you likewise need to have a better sound through fraction than your competitors what that intends is when people type in a examination word they need to click on your video and watch a nice quantity of it more than your contestants and how do you ensure that well you need a terribly plotting entitlement and it is necessary to a very good thumbnail that stands out from the crowd now another illusion and I’m gonna dispel with this same video if I click on it is that you need consignments of likes and remarks to get your video ranked again it’s not true mentions are disabled for this video in this video is still ranking number one so that show just you how powerful explains is not at all now of course if you do get engagement that’s not a bad thing but you don’t need to go out there and buy comments or get bogu comments and all of that kind of stuff and don’t look at somebody else’s video that’s got a thousand notes on it and think oh I can’t beat that because of all the engagement it doesn’t matter if you’ve got that clink through ratio then another illusion I want to dispel we’re going to come over here to this particular search phrase what are the best ways to relax is that you need a big subscriber base beings are always telling you you are familiar with build your subs get a great subscriber base now there’s nothing rum of course of having a lot of customers I’d rather got a lot than none but it’s not necessary to grade your video as you can see here this directs come 655 this one’s got 14 million this one’s got 1.7 million views this has went seven hundred and one years so we can see you count subscriber base doesn’t matter now of course if you have a subscriber base you will get more examines to your videos and that have been able to other advantageous side effects such as this building or affiliate marketings da for position it doesn’t matter so for those of you out there buying YouTube advertising in the hope of ranking you’re wasting your coin you want to make sure you use YouTube advertising for other generosities let’s go over to a different video how to verify our website so we’ve got verifier website and we’ve got this video of ours few years old now we led out ranking Google themselves and this is another myth that I want to dispel so I’m going to click on this video thankfully I retain to mute it it’s a bit of an older video but there’s a myth that you need to have a big content rich description right an commodity you know write a 500 -word description you’ve got all these characters so you may as well use them wrong you don’t need a description that’s all really you time need your keyword in there the phrase that you’re trying to grade for you want to have your connect in there not for ranking but for getting the end result that you want and that’s it that is my description for this video I’ve got my keyword I’ve got a link to a conduct magnet that’s it there’s nothing else in there I’ve got a link to my blog and a link to my facebook sheet but there’s no content rich description why waste time writing one you don’t have to another myth that I’d like to dispel is longer videos grade better there are tons of instances in which that’s not true it doesn’t matter how long your video is now you don’t want a video that’s 5 seconds long but you don’t have to create a 20 minute video thinking that if people watch you half of your video which is 10 instants that’s better than say people watching a hundred percentage of a two-minute video it doesn’t matter all of these things are just things that are thrown out there by different people to try and confuse you or because they don’t know any better themselves yes there are things that you need to do to rank your videos and the first step is getting your video perfectly optimized on sheet there are over thirty steps thirty potential stairs that you may need to undertake I’ve got an HTML file that I’m prepared to give you free of charge if you’d like there’s a little checklist that you can check off stuff as and “when youre doing” them if you want to access that there’ll be a link below this video where you can do that other than that thank you for watching gives people a like gives people a sub iw different ranking but it’d be nice anyway thanks for watching I’ll see you soon

Being a freelance is a daunting task for anyone. Be it a decorator, writer, developer or UXer, freelancing is a full-time — and sometimes a 24 -hour job. You will need to anticipate, scheme and justify your client’s needs and demands, and deliver with limited time and resources.

Sometimes, you need to accomplish projects with limited information as well, a situation that no one would ever want to be. But hey, the wages are sometimes worth the risk( and agony !).

When onboarding patients, you will need ways to know and understand your them. You can use the usual channels, such as an interrogation or expression request. Nonetheless, these normal methods may feel shortfall, depending on what you want to accomplish. First-timers are also prone to lose themselves in a ocean of information, and you’ll need ways and means to steer it.

Fortunately, there are tools that you can use to help streamline your workflow in getting to know and in understanding your client.

These tools should help you better capture intuitions, abstractions and needs for you to be able to deliver on time with little to no revisions. Here are some of appropriate tools that I have been using and why I think they’re worth your time. Though these fit in my personal workflow I believe you may find something will work for you.

1. Miro

Miro is: Excellent for grabbing your client’s likes, scorns, pattern pegs and opinions. Very effective when used in combination with a video conferencing implement( i.e. Zoom ). I generally use these in UX periods with both clients and team representatives, extremely the end users.

I have squandered Miro for some time now, especially with design activities and workshops.

Miro’s best facet is its empty UI, instinctive wars, and accept interactions. Revising in Miro is a pleasure to experience. This, coupled with a real-time editing function for your work, is a very conducive environment to get creative.

Miro has collaboration built-into its DNA. It has a chat, a real-time editing feature, and a live cursor scene. These peculiarities mean added interactivity, fixing discussions livelier than before. This makes people more open to communicate, which is your aim when gathering information.

What else can I say?

Miro is essentially a sandbox where you, your squad and consumers can play around with feelings , notes and more. Project management can also be done within Miro, and with its real-time informs to the dashboard and to the workspace, it will feel like that you’re working in the part once again.

All in all, Miro is a solid implement for you to try and use when collaborating with beings. The downside is that if participants aren’t exactly motivated to participate in these kinds of rehearsals, Miro’s boasts will fall flat.

2. Milanote

Milanote is: A structured acces of capturing notions, coordinating your projects and accumulating resources. Folders and activities can be nested infinitely, so you can drill down deeper into a theory as needed. Best for visually planning motif pegs, artwork, and sketches. Collaboration is good since you can edit and note in real-time, share with teammates, and invite consumers as collaborators into your workspace.

Milanote has always been a darling for those who love good visuals and is available in an app.

Milanote’s strength is in its organization: You is generated by projects within jobs, or even folders within research projects. You can nest a great deal of these within projects or activities.

This allows you to organise information or jobs from gargantuan, tactical, overarching schedules down to multiple subtasks nested within one another. Like Miro, you can collaborate with other crew representatives — but it focuses on visually organising your activities , indicates and comments.

As Milanote is akin to a planner( albeit a more collaborative and visual one ), you can create jobs abusing built-in templates that can easily guide you in completing them.

Milanote also has a lot of collaborative aspects such as calling, observation and more. And since everything is organized visually, it is easy to navigate and work with no matter what role you’re in — be it developer, designer, novelist or project manager.

Another strength to consider is that Milanote has a web clipper — something that Evernote and Microsoft OneNote also have. This entanglement clipper saves your times in your Unsorted pile in Milanote, where you can categorize it last-minute. Perfect for humor boards!

Looking to integrate Milanote? Integrations can also be found now.

3. Notion

What it is: Another definite contender for being a top data collection tool for onboarding patients. You can specify it to have databases, folders, nested jobs, knowledge bases and more. Thought has workspaces and shared indicates and docs. It’s very useful for units and in agencies.

I have looked Notion in action largely by other teams such as system integrators, engineering and market. Notion is an all-in-one platform for collaboration. You can build internal implements such as counters, databases, wikis , mentions , observes, project administrator and a purchaser affair overseer( CRM ).

It realise exploit of Blocks as a storage unit, and the paid explanations give you unlimited blocks for uploading to the workspace.

You have all the bells and whistles for a team collaboration application, such as live editing, shared workspaces, shared docs and duty conduct. Like Milanote, Notion also has a web clipper, so you can quickly store comments and information from the web if you’re do research.

Capturing data from patrons exercising Notion is similar with other collaboration tools: create a page/ wiki to share with a consumer, gift access, and then discuss within the app.

Another key aspect is that Notion can be integrated with assistances through Zapier and Automate, so if you already have an existing page or web model that captivates buyer entreaties or requirements, you can easily redirect the flow from there into a database in Notion.

This guide from the Notion team also details how you can do it.

Notion shines the best if you have a paid detail, but has a free rank that is limited with what you can do for your business( though you can be really devious and can still use Notion despite restrictions on free ). You won’t be able to run your business on that platform, but you can collaborate with your clients and team representatives( or own family members) with Notion.

4. Evernote

What it is: I use Evernote to captivate information and client requirements. I also collect data, samples and sources from the internet using Evernote with its browser add-ons( mainly Chrome ). Also, originating brand-new memoranda in Evernote allows you to use one of their built-in templates — where you can start a project, weekly design or a plain checklist. One more powerful capability is for you to represent templates for brand-new records — perfect if you have a format you prefer over the default ones.

Evernote has been my go-to tool when it comes to taking notes, capturing thoughts, and sometimes precisely jotting in drawings and cartoons. When writing see minutes, Evernote is also a really good tool as it has a library of templates make their own choices: GTD, join instants, assignment strategy, commerce, sales calls, schedule, and story storying!

Since Evernote has a large community of users and preaches from across manufactures, you will ever find gratuities and gimmicks for using Evernote for a specific task.

With near-unlimited storage abilities even at the free rank, you can make use of Evernote without breaking the bank.

Another favorite for me is the WebClipper, which I have used widely ever since I have started squandering Evernote( in 2012 !). This network clipper can streamline an article’s formatting for saving inside Evernote, realizing it easy to read on tablets and portable devices.

Another strong point for Evernote is its integrations with different business, giving you the capability to automate your data capturing workflow. As an example, if you have your consumers over at MS Teams, or in Slack, you can easily push your gossips into an archive in Evernote for easy search and access.

Capturing client requirements using Evernote would also have a somewhat simple workflow: create a note with uses in it, share the note to a client for editing — though this will require the client to have an account in Evernote, so your mileage may vary.

It works best in conjunction with existing conferencing or collaboration tools, such as Zoom or WebEx.

One pain point for me in Evernote is that you can’t draw over your existing typed verse. It might not be a dealbreaker for some, but for me it abates a bit of the simplicity of use and the opennes of Evernote as an all-in-one indicate taking and collaboration app.

5. OneNote

What it is: My fallback tool. If anything, OneNote offers a blank canvas — both a concentration and a weakness — where you can write suggestions, choose them and more. The single most important feature OneNote has over the rest is the capability to type in text, and then write over the typed text. This stage of flexibility has been very helpful for me when captivating feelings, peculiarly when meeting face to face with patrons that are chatterboxes.

OneNote comes free and usually preinstalled in most Windows manoeuvres, so it’s easy to get into the OneNote game. It is mostly a one, vast, blank notebook where you can add almost anything: images, verse, relates, articles, sketches, and even embed videos.

You can integrate OneNote with particular assistances, more, through Zapier.

OneNote too carries with it your Sticky Notes, which are accessed usually through the Windows desktop app. On mobile, these Sticky Notes are accessible and searchable. If you have a pen you can even draw on them. What’s best is that you can draw on existing epitomes and text!

As this is primarily a note-taking app, why would OneNote be here in this list?

It’s very effective when used in conjunction with other tools. Its blank canvas is as strong as it is daunting: you can do, write and draw anything with OneNote. But at the same time, it isn’t a tool to be used alone. You use it with conferencing tools, such as Zoom, WebEx or even MS Teams. If you and your team are in Office 365 or Microsoft 365, it works well and is tightly integrated with all Office Apps( Word, Excel, Outlook, Power Point, etc .).

My workflow

In my workflow, I use a mix of all these implements, but not exactly all of them. I use predominantly two or three at a time. Some precedents 😛 TAGEND Step 1

For a intend programme, I call and chat with a buyer while sharing screens on Milanote. Afterwards, I create a list of action items in the app, then share it with the client. I can also create a project Mood Board for placing visual pegs and layout ideas to set the overall direction and manner. Buyers and unit members provide comments on the humor timbers and layout pegs, after which can be used as a basis for the work in the next step.

Step 2

For a writing gig, I commonly interview the client with regards to the direction and imagination. I use Evernote’s built-in templates to interview and captivate intelligence. Some clients I have worked with in the past( pre-COVID) would get interviewed face to face, taking note of what they talk about when it comes to their overall direction and seeing of the final product.

This differs though for technical writing projections, where there is a set standard of writing style and structure. What I do instead for these is to find out the overall tone of the docs, whether it is a question communicative, or perky, or lively, or neutral. After which I share the note with the client finalise the vogue, and then I commence work on the outline and drafts.

Pace 3

For development projects, it runs approximately the same as the design project. I lend an extra note where we list all of the requirements needed for the app, as well as motif pegs that the client has in mind for the UI and UX of the peculiarity. We race these workshops with the client and its stakeholders to ensure that what we capture is comprehensive enough to build a viable concoction that this is gonna be both proud of and enjoy.

Step 4

For project management tasks, I chiefly use Milanote to collaboratively share and annotate exercises with the team and the customer. If there is an accessible code storehouse and pattern resource library, I join it within Milanote for them to work with. If I am cooperate with the huge units, Miro and Notion gets the bigger slice of the tart, but it principally depends if the team is already on board the scaffold or not.


To summarize, use tools that work for you and your crew. Tools work best only when their customers know and work with the system to its abilities. Any one of the following options implements can( and will) glint through the darkness of hesitation, specially when dealing with new campaigns, consumers, and ideas.

Most of these implements have overlapping features and capabilities, and it doesn’t hurt to test them out!

Go onward and experiment with these and read what works and what doesn’t. And lastly , no tool is employed alone — there will always be gaps in a produce, even with the most well-thought plans. Keep in psyche to save a backup of your work somewhere as an archive, so you will be sure to have access even when the systems go down or become inaccessible.

The post 5 useful tools to understand your client’s needs loomed first on GoDaddy Blog.

Read more: godaddy.com